Public Works Management

ESG Operations, Inc. is your public works partner. We bring a proven plan that will provide rate stability, significantly improved system reliability, increased efficiency and productivity, protection of assets, and improved customer service.

Two of the greatest challenges facing most public works departments today are employee productivity and accountability to the community. ESG’s time-tested and proven management systems address these critical needs. ESG’s team of experts has developed cutting –edge solutions for all of your public works contract operations, maintenance, and management needs. Whether through MS Project for all scheduled weekly tasks or our computerized maintenance management software (CMMS) for all non-routine work requests, all activities can be viewed online via our server or connected through the client’s website for viewing by all within the community.  We can help your community with a tailored approach to optimize the effectiveness of your departments, including:

  • Solid Waste Management
  • Roads and Bridge Maintenance
  • Street and Sidewalk Maintenance
  • Building Maintenance
  • Grounds Management and Beautification
  • Fleet Management
  • Parks and Recreation
  • Cemetery Management
  • Planning and Zoning Review
  • Right-of-Way Maintenance
  • Mosquito Control

ESG incorporates an aggressive customer-focused “Bill of Rights,” assuring rate payers of prompt, professional and courteous service—and includes a call-back with the customer before a work order can be considered closed.

ESG takes an industry leading approach to asset management and system maintenance within the Public Works Department.  ESG integrates the best programs, both repair and replacement, and asset management concepts in a systematic format that considers asset condition, risk, criticality, and the consequences of failure.  Our on-site professionally managed staff and off-site technical experts evaluate your fleet, solids waste, and right-of-way maintenance equipment using conditions based predictive tools and testing equipment in a proactive approach rather than waiting for a failure to occur.  Our experts use the same approach to evaluate and plan for roads and bridges, streets and sidewalks, and building assets.  In conjunction with the conditions assessment, our experts utilize CMMS for all preventative and corrective maintenance tasks, along with capital forecasting for each asset to determine its impact on compliance, safety, operation, finance, and contractual commitments.  In all, it’s our T3 concept encompassing training, tools, and technology in our approach to asset management sets us apart from the competition as a leader in the industry.

THE ESG DIFFERENCE

The ESG approach to the professional contract operations concept generates rate stability, significantly improved system reliability, increased efficiency, and a guarantee of the highest level of customer service and satisfaction.

LEARN MORE ABOUT ESG
CONTACT US
  • ESG Operations
  • 6400 Peake Road
  • Macon, Georgia 31210
  • 478-474-5025
  • 478-474-5045 Fax
  • info@esginc.net