Partnership Benefits

Immediate Cost Savings

Reduction of annual operational costs by approximately 10 to 15 percent while experiencing enhanced service.

Long term cost reductions through technological innovation, employee morale and production, nationally negotiated contracts for supplies, computerized maintenance management programs with a focus on preventative and predictive maintenance, and individual programs to achieve savings through smart management.

Lowest Cost of Ownership

Many companies primarily focus on Operations & Maintenance, often creating savings by reducing staff, wages and benefits which ultimately deteriorate value. We maintain staff, wages and benefits. Instead, we combine all facets of utility management including:

  • Revenue enhancement
  • Capital planning
  • Repair and replacement
  • Operations and maintenance management

Guaranteed Regulatory Compliance

  • ESG has an unmatched regulatory compliance history
  • ESG guarantees that your facilities will be in compliance with all applicable regulations
  • ESG will pay 100 percent of any fine due to our operations

Elimination of Personnel Issues

Because all facility staff become ESG employees, clients are no longer faced with grievances, reprimands, EEOC or workers compensation claims, or other personnel issues with respect to the contract-operated facility or public works department.

Proven Zero-Risk Transition Plan

  • ESG and its Principles have successfully transitioned well over 1000 employees and numerous operations from both Cities and private operations companies without incurring technical, regulatory or human resource problems.
  • Retain close to 90% or more of the staff in each transition
  • Satisfied associates and clients

Employee Enrichment Opportunities

ESG will work with the City to create a “win-win” for both the City and its existing employees. ESG will recognize the employees’ years of service, so when they make the transition to ESG they will not be starting over. ESG Operations doesn’t just offer “a job,” we offer employees:

  • Benefits
  • Incentive programs
  • Training and career development
  • Promotional opportunities unrivaled in the operations industry.

Management Expertise

ESG provides a qualified, experienced Project Manager who relocates to the project community prior to project startup. ESG’s state-of-the-art management programs help maximize employee productivity and efficiency. ESG’s proven managers and systems help associates work smarter not just harder.

Public Relations

ESG strives to become an integral part of the local community. We develop action plans that typically include:

  • Proactive odor control programs
  • Community awareness programs,
  • Coordination of presentations and field trips with local schools.

State-of-the-Art Technical Resources

Through ESG, clients have access to technologies, management practices, and operation/maintenance systems that rival those of the largest and most progressive utilities in the nation. ESG has state-of-the-art operations and maintenance tools including

  • Predictive maintenance equipment
    • Thermography photography
    • Laser alignment
    • Vibration meter
    • Electrical assessment tools
    • Ultra-sound
    • Oil analysis equipment
  • Vacuum excavator
  • Sub-meter global positioning system (GPS)
  • Ground penetrating radar
  • Digital underground pipe scanning technology.

Engaged Corporate Support

ESG’s team of over 400 professionals delivers world-class management services to its clients by combining unsurpassed knowledge, a commitment to excellence, and expertise in operations, management and client service. When you entrust your resources to ESG’s care and oversight, they will be handled as if they were ESG’s very own—or more importantly, just as you would. ESG Operation’s ultimate goal is to provide clients with the highest level of personal commitment, state-of-the-art tools and approaches, and an unrivaled work ethic.

ESG Operations, Inc. is proudly 100% American owned and operated.


The ESG approach to the professional contract operations concept generates rate stability, significantly improved system reliability, increased efficiency, and a guarantee of the highest level of customer service and satisfaction.

  • ESG Operations
  • 6400 Peake Road
  • Macon, Georgia 31210
  • 478-474-5025
  • 478-474-5045 Fax